Terms and Conditions
Booking is online using debit or credit card via Paypal or by cheque. If you wish to pay by cheque please contact us first to find out if this is possible for the week you require by sending us a secure message or telephone 07786047873 / 01707 331315. We require lead party name, contact telephone number and car registration/s you wish to park onsite (2 cars may park alongside the caravan) for Park Resorts records. You may add club passes as an option at the time of choosing your week, or add the amount to the cheque value. If you add club passes and pay online, please put the details of each person requiring a pass; age, name and address in 'additional instructions' section of the payment form, or if paying by cheque include a note with these details.
Park Details
California Cliffs Holiday Park
Rottenstone Lane
Scratby
Great Yarmouth
Norfolk
NR29 3QU
Details of what is provided
Duvets and pillows are provided, covers, sheets and towels are not included and need to be provided by you. Electricity and gas are included in the cost of your holiday. Parking is included for 2 cars (alongside the door side of caravan); please provide your car registration/s so we can notify the park you wish to use the parking facilities. The kitchen includes full size stove top kettle and small electric kettle. The caravan is well equiped with pots and pans, crockery, cutlery and cooking and preparation and cleaning items.
Extras you may wish to buy
Wifi on site is available at a cost of £4 per hour, from the Park Resorts office. Park club facility passes are available as an option when making your purchase online, or when paying by cheque. (£53 peak £39 off peak for passes for entire party). Alternatively, you may pay as you go (Park Resorts charge £5 per person each day to use the club facilities).
Arrival and departure times
Your accommodation is available from 2pm on the day of your arrival. The office may close at 5pm so you need to be there to pick up your keys by that time. You will need to vacate the accomodation and return the keys to the owners elite office by 11am on the day of departure.
Late arrivals
If you expect to arrive after 5pm on the first day of your stay, it may by possible to arrange for slightly later collection of keys but it is not guarenteed. Please let us know and we will help if possible. Unless we are previously notified, you must claim your accommodation by 9am on the day after your holiday was due to start, otherwise we will treat your booking as cancelled, and refunds will not be given.
Great family holidays
Park Resorts and their facilities are intended for family holidays. We are therefore sorry that we cannot accept any parties of single people under the age of 18. Other parties of young people are accepted only at our discretion. Please note that if you look younger than 21, you may be asked to prove you are over 18.
Please take care
Please treat the property, facilities and accommodation at your Park with respect and care so that other guests may continue to enjoy them. Accommodation will be inspected at the end of the holiday and you may be charged for any loss or damage found. We reserve the right to enter accommodation under any special circumstances or emergencies.
Reservation of Rights
We reserve all of our rights, including but not limited to any and all copyrights and any other proprietary right that we may have in our web site and its content. The use of our website images and written content requires our prior written consent. You will have no rights whatsoever to make any commercial uses of our web site without our prior written consent.